Digital Marketing + AI Automation
Your Digital Presence, Forged in Copper.
We help local businesses get found online and turn searches into calls. Websites, marketing, and AI follow-up, so no lead goes cold.
Copper City Digital is a web design and digital marketing agency in Rome, New York, helping small businesses across Central New York get found online, with fast lead-generation websites, local SEO, SMS marketing, reputation management, and AI automation like the Penny voice agent.
What We Do
Everything You Need to Grow Online
From your first website to automated follow-up, we handle it all under one roof.
Web Design & Development
Custom websites built to convert visitors into customers. Fast, mobile-first, and designed to represent your brand.
Search Engine Optimization
Get found on Google by the customers searching for exactly what you offer, locally and nationally.
Digital Marketing
Paid ads, strategy, and campaigns that put your business in front of the right people at the right time.
SMS Marketing
Text message marketing with 98% open rates. Reach your customers directly where they actually look.
Reputation Management
Automate review requests, manage your Google Business Profile, and build the trust that drives more customers.
Branding
Logo design, brand identity, and visual systems that make your business look as good as it is.
AI Automation
AI chatbots, automated lead follow-up, and workflow automation that work for your business 24/7.
Website Maintenance
Updates, security, backups, and fast fixes that keep your site current and working long after launch.
Wondering what it all costs? See our small business website pricing guide.
Why Copper City Digital
Marketing With the Follow-Up Built In
We do the marketing you'd expect from an agency: websites, ads, SEO, reviews. Then we add the part most businesses are missing: AI chatbots, instant follow-up, and workflows that handle the busywork.
That means your website, your ads, your reviews, and your follow-up all work together as one machine instead of five separate tools you have to manage yourself.
It even covers your phone. We build you an AI receptionist like Penny, the one that answers our own line 24/7, so a missed call doesn't become a lost customer.
AI Chatbots That Work 24/7
Our AI chatbots capture and qualify leads around the clock, so you never miss a customer. Even at 2am.
Review & Reputation Automation
Automatically request reviews from happy customers and manage your online reputation without lifting a finger.
Instant Lead Response
The first business to reply usually wins the job. Our automated follow-up responds to new leads in seconds, not hours.
Workflow Automation via n8n
We build custom n8n workflows that connect your tools, eliminate repetitive tasks, and run your business smarter.
Local CNY Expertise
We know the Central New York market because we live here. We take on work nationally too, but our roots are local.
Client Reviews
What Our Clients Say
“Erich did great work on my website — ran into some functional issues and he did a great job of getting it back working well and with little to no ongoing maintenance.”
Dana Hilts
“I have used Copper City Digital and its predecessor CNY Media Solutions for years. The service has always been reliable and the tech support outstanding. Highly recommend!”
Marc King
“Erich was very professional and detail oriented. I was very happy with his web design and photography. I highly recommend him.”
Marc Sitrin
About CCD
Built on Grit. Rooted in Rome, NY.
I'm Erich, the founder of Copper City Digital. The name comes from Rome, New York, the Copper City. It's a nod to the kind of businesses I love working with: hardworking, local, and built on something real.
If your website isn't bringing in leads, your Google listing is collecting dust, or you're not sure what's working and what's wasting money, that's exactly where I come in. No jargon, no six-month contracts, no mystery about what you're paying for.
More About Erich →From the Blog
Marketing Tips for Small Business
Your Business Has a Facebook Page. Do You Need a Website?
A Facebook page reaches just 1 to 2% of your followers, and 76% of people check your online presence before visiting. Here's why your business needs a website.
How Much Does a Small Business Website Cost in 2026?
The average cost of a small business website in 2026 is $3,000 to $15,000. See full pricing by build type, plus what a website costs in Central New York.
The 5-Second Test: What Visitors Actually See When They Land on Your Site
Visitors form a visual opinion of your website in just 50 milliseconds. Here's what the 5-second test reveals about your site, and what to fix first.
Common Questions
Questions Small Businesses Ask Us
Who builds websites for small businesses in Rome, NY?+
Copper City Digital builds fast, mobile-first lead-generation websites for small businesses in Rome and across Central New York. Local shop, Next.js and WordPress builds, no agency runaround.
How much does a small-business website cost in Central New York?+
Most local small-business sites land in a clear, flat range with no surprise invoices. You get a lead-focused build, local SEO baked in, and ongoing care. Call 315-277-9993 for a straight number on your project.
What does local SEO do for a Central New York business?+
It gets you found when someone nearby searches your service plus your town. We tune your Google Business Profile and the ranking signals Google weighs so you show up first, where the customers already are.
Can an AI answer my business phone?+
Yes. We build AI voice agents like Penny that answer 24/7, book jobs, screen spam, and text you the details. Call 315-277-9993 and ask her yourself.
Ready to Grow Your Business?
Let's build a digital presence that brings in leads and earns trust as you grow. No long-term contracts. No fluff.
Get in Touch
Let's Talk About Your Business
Tell us what you're working on, whether that's a brand-new site or one that isn't pulling its weight. We'll give you straight answers, even if you don't end up hiring us.
- 315-277-9993
- 877-990-8383 (toll free)
- erich@coppercitydigital.com
- Serving Central New York and Beyond